west star aviation launches maintenance event portal
June 21, 2018
West Star Aviation has launched a maintenance event portal for their customers as the latest tool to stay connected while their aircraft is in work.
The new portal was driven by the input of West Star’s customers and will make communication between customers and West Star quicker and more efficient. The user-friendly portal makes it easy for customers to approve squawks online, provides approval status, labor, parts, service and other squawk charges, connects customers and lead technicians, and allows technicians to supply specific detailed photos regarding squawks.
“We are thrilled to be able to deliver yet another tool for our customers to stay connected with the world-class experience of the West Star Aviation team. Our objective was to use customer input in shaping the development to ensure it included all the features and capabilities they find useful and provide a quicker and more efficient way for our customers to connect with our team,” said Matt Vogel, Manager of IT for West Star Aviation.
West Star will be offering this service to customers who have their aircraft in-house at any of their full-service facilities. For more information or to access the portal, please connect with your program manager.