satcom direct redefines business aviation connectivity with launch of sd xperience

October 16, 2018

Satcom Direct (SD) at NBAA launches SD Xperience to simplify and improve business aviation connectivity and operations. The new fully-synchronized, end-to-end solution combines cabin and cockpit communications services, aircraft connectivity hardware, and flight operations software. SD Xperience will deliver purpose-built technology that satisfies the unique, evolving requirements of business aviation, allowing SD to create tailored solutions based on customer requirements.

SD’s existing Ka-band, Ku-band and L-band offerings for high-speed data, basic internet, and safety services are included in the SD Xperience portfolio. SD Xperience portfolio was further enhanced with the addition of a new broadband service in partnership with Intelsat and Astronics AeroSat. SD is the Master Distributor of FlexExec, Intelsat’s new managed service powered by Intelsat’s global Ku-band satellite fleet, which features the Intelsat EpicNG high-throughput satellite (HTS) platform. The service is uniquely designed to support business aviation, meaning capacity is not shared with commercial aviation or consumer broadband customers, ensuring that business jet passengers will have seamless, on-demand global connectivity. The network architecture is delivered via the upgraded AeroSat FlightStream™ (T-310) tail-mounted antenna system.

The service has been undergoing in-flight validation with SD Flight Operations since July 2018, delivering average speeds between 8-10 Mbps. The service will be available in Q1 2019 for STC development with aircraft OEMs for applicable aftermarket airframes. SD Xperience also brings innovative new pricing structures to market which address the specific and varied requirements of business aviation. SD customers can benefit from simplified “Power by the Hour” pricing, inclusive of FlexExec service, SD Hardware, SD Pro and SD Scheduler, for one hourly rate. Plans can be customized to the needs of each individual aircraft or fleet to enable more efficient planning and budgeting.

“Our aim is to deliver premium solutions that are purpose-built for our industry. Our new product portfolio synchronizes aircraft with flight departments for improved operational efficiency, expands connectivity options and simplifies the purchasing process. SD Xperience positions us as the leader in business aviation connectivity solutions as we are the only service provider offering infrastructure, hardware, software and airtime packages. SD Xperience is the next evolution in business aviation connectivity,” said Jim Jensen, SD Founder and CEO.

NBAA 2018 SD will be offering demonstrations of the FlexExec service and detailing the commercial options for customers at its booth, #250, and on the static display, #SD40.