ruag confirmed as authorized pilatus pc-12 service center

March 8, 2019

RUAG MRO International has received the renewal of its approval status for the Pilatus PC-12. The Authorized Pilatus PC-12 Service Center agreement, issued by Pilatus Aircraft Ltd, ensures the continuity of maintenance, repair and overhaul (MRO) services for the PC-12 at the RUAG site at Geneva-Meyrin.

RUAG MRO International continues to offer maintenance, repair and overhaul services (MRO) for Pilatus PC-12 aircraft at the provider’s location at Geneva-Meyrin, Switzerland. The Authorized Pilatus Service Center agreement allows RUAG to provide customers with the full range of aircraft MRO services, including Aircraft on Ground (AOG) support. RUAG first achieved the Pilatus PC-12 type rating status in 2008.

The dedicated PC-12 team manages an average of 150 aircraft maintenance and support events annually. These include line, base and heavy maintenance checks and AOG events, as well as multi-service visits that feature component and subsystem MRO, avionics upgrades, inflight entertainment system (IFE) and connectivity integrations and cabin modifications. “Our Pilatus PC-12 team is highly specialized and knows the aircraft inside and out,” states Pio Ming, General Manager Site Geneva, RUAG MRO International. “Over the years, Pilatus PC-12 customers have come to understand that this expertise translates into the prompt and reliable resolution of routine maintenance events and optimized downtimes, all of which means improved aircraft availability and more time in the air,” he adds. Volker Wallrodt, Senior Vice President Business Jets, Dornier 228 and Military Aviation, RUAG MRO International, identifies PC-12 competency as an overriding factor for customer loyalty to RUAG and its site at Geneva-Meyrin. “Our Pilatus technical teams work hard to earn the confidence of our PC-12 customers and to ensure their repeat business. We are pleased to have Pilatus renew their trust in our capabilities and recognize this performance,” he emphasizes.