08/06/2012 HAWKER BEECHCRAFT SERVICE CENTERS RECEIVE FAA AWARDS
Hawker Beechcraft Global Customer Support (GCS) announced its factory-owned service centers in the United States have, once again, received the coveted Diamond Award from the Federal Aviation Administration’s (FAA) Maintenance Technician Program. The eight HBS maintenance centers including Little Rock, Ark.; Tampa, Fla.; Atlanta, Ga.; Indianapolis, Ind.; Wichita, Kan.; Houston, Texas; San Antonio, Texas; and Mesa, Ariz., met the requirements for the FAA’s highest distinction for excellence in aircraft maintenance training.
“This recognition by the FAA is a testament to the continued commitment and investment we have made in available training for our employees,” said Christi Tannahill, senior vice president, Global Customer Support. “Our employees take great pride in the quality of their work and are dedicated to the ensuring our customers have a world-class aircraft ownership experience.”
To achieve the prestigious Diamond Award, a facility must have 100 percent of its employees participating in the FAA’s Maintenance Technician Program. Individuals can receive a Bronze, Silver or Gold Award. The awards are based on the number of hours of FAA-approved aviation maintenance training received throughout the year.
Headquartered in Wichita, Kan., Global Customer Support is dedicated to improving the value of Hawker Beechcraft aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase resale value. GCS is comprised of five functional groups that include Support Plus (cost predictability/warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers), Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications) and Global Mission Support (government business and special mission maintenance/training support).