13/07/2010 PRIVATEFLY SIGNS NEW CONCIERGE PARTNERSHIP
PrivateFly.com, the online booking engine for private aviation, has announced a new partnership with The Hemingway Club, a tailored concierge service, which offers dedicated assistance from a team of destination and lifestyle experts based throughout the UK.
This new partnership will allow the Hemingway Club to offer a comprehensive, 24 hour response to their members’ private jet or helicopter requests, by using PrivateFly’s partner platform to compare the global charter market. By accessing PrivateFly’s cost calculator, they can give their members instant price estimates, and use a global itinerary planner that locates closest airfields and calculates aircraft suitability based on the member’s individual requirements.
After the initial cost estimate, Hemingway’s concierge team can submit their client’s flight request to all relevant aircraft operators worldwide. The agent can compare available aircraft quotes, images and specification - which are usually returned within minutes - and complete the client’s booking online or by phone, with PrivateFly’s expert team available 24/7.
Alex Vince, founder and CEO of Hemingway, comments: The Hemingway Club is delighted to offer our members access to a global network of private jets and helicopters as part of our tailored concierge service. PrivateFly.com offers our operational support team great online tools to compare the market and make private jet charter much quicker and easier to arrange.
Carol Cork, marketing director of PrivateFly.com, adds: We’re continuing to improve and invest in our partnership offering to the travel industry. This new partnership with Hemingway Club illustrates PrivateFly’s hybrid business model - offering an agent-friendly booking platform to sell private charter, combined with VIP handling to ensure excellent service for their most valued clients.