Embraer celebrated the first anniversary of its Executive Jets Service Center at Le Bourget Airport, in France. The facility is dedicated exclusively to the support of Embraer executive jets, and received the European Aviation Safety Agency (EASA) Part 145 Certificate in March 2008.
We are very pleased to commemorate this milestone, said Sébastien Albouy, Senior Manager, Embraer Executive Jet Service Center “ Le Bourget. Our team worked very hard to perform up to 18 interventions per month, and to achieve a
98% customer satisfaction rate. The year 2009 will also be exciting, with the initial operations of the Phenom 100 in Europe. We are finalizing the preparation of our mechanics in the first training session at the CAE training center.
The Embraer team in Le Bourget performed more than 180 maintenance operations since the beginning of activities, including services in Russia, the Middle East, Africa, U.K., and Eastern Europe, with Aircraft On Ground (AOG) 24/7 support (+33 6 7343 9641), line interventions, and scheduled maintenance, achieving 100 percent contractual aircraft downtime.
The Le Bourget facility is part of the Embraer Executive Jets service center network in Europe, which includes OGMA, in Portugal, and another four Embraer authorized service centers. Located at one of the busiest European airports, 20 minutes from downtown Paris, the Le Bourget service center has a total area of 36,674 square feet (3,407 square meters) and a 20,451-square-foot (1,900-square-meter) hangar, where it offers customers an executive ambience with deluxe amenities.